We are seeking a well-organised and dependable Business Support Clerk to provide efficient administrative support across a busy office environment. The successful candidate will help ensure that day-to-day processes run smoothly by maintaining accurate records, handling routine correspondence and supporting colleagues with a range of clerical tasks. This role would suit someone who is methodical, approachable and confident managing competing priorities while maintaining a high standard of accuracy.

Key responsibilities will include updating databases and spreadsheets, preparing documents, filing and retrieving information, processing forms and invoices, and monitoring shared mailboxes. You will respond to routine enquiries by telephone, email and in person, directing more complex queries to the appropriate colleague when required. The role will also involve arranging meetings, taking notes, producing basic reports, photocopying and scanning documents, and assisting with the organisation of appointments, supplies and general office records. You may be asked to support specific projects and carry out other administrative duties as needed.

You should have previous experience in an administrative, clerical or customer service role, together with good written and verbal communication skills. Sound knowledge of Microsoft Office applications, particularly Word and Excel, is expected, along with the ability to learn new systems quickly. Attention to detail, discretion and a professional approach are essential, as you will handle confidential information and work with a variety of contacts. The ideal candidate will be able to plan their workload independently, meet deadlines and contribute positively as part of a team. Training and support will be provided to help you become fully effective in the role.