We are seeking an experienced Workplace Lead to oversee the effective operation, development and continuous improvement of a busy workplace environment. This is an excellent opportunity for an organised, service-focused professional who can create a safe, welcoming and productive experience for employees, visitors and partners.

You will take ownership of day-to-day workplace operations, ensuring facilities, workspaces, equipment and services are maintained to a consistently high standard. Responsibilities will include coordinating building access, meeting rooms, office supplies, reception services, cleaning, security, maintenance and workplace technology, while responding promptly to issues and ensuring minimal disruption to colleagues.

The role will involve managing relationships with landlords, contractors, suppliers and service providers. You will monitor performance against agreed service levels, oversee contracts and budgets, arrange repairs and planned maintenance, and identify opportunities to improve quality, efficiency and value. You will also support health and safety, risk assessments, emergency procedures, business continuity planning and compliance with relevant legislation.

As a key point of contact, you will work closely with teams across the organisation to understand workplace needs and deliver practical solutions. You may lead office moves, refurbishments, events and other workplace projects, ensuring they are well planned, communicated and delivered on time. Gathering feedback and using data to shape improvements will be an important part of the role.

We are looking for someone with proven experience in workplace, facilities, office or property operations, ideally within a professional or fast-paced environment. You should be confident managing suppliers and budgets, coordinating multiple priorities and handling sensitive or urgent matters calmly. Strong communication, relationship-building and problem-solving skills are essential, along with excellent attention to detail and a proactive approach.

A relevant qualification in facilities management, health and safety, property or a related discipline would be advantageous. Above all, you will be collaborative, dependable and committed to delivering an exceptional workplace experience. In return, you will have the opportunity to make a visible impact, improve how people work and help shape an inclusive, efficient and well-run environment.