We are seeking an experienced Workplace Lead to oversee the effective operation, development and day-to-day experience of a busy workplace environment. This is a hands-on role for an organised and proactive professional who can create a safe, welcoming and productive setting for employees, visitors and external partners.

You will take ownership of workplace operations, ensuring facilities, office services, equipment and shared spaces are managed to a consistently high standard. Responsibilities will include coordinating planned and reactive maintenance, managing suppliers and contractors, monitoring service levels, overseeing office moves and changes, and ensuring workplace issues are resolved promptly. You will also support health and safety compliance, security procedures, emergency planning and relevant workplace documentation.

The role will involve managing budgets, purchase orders and invoices, tracking expenditure and identifying opportunities to improve efficiency and value. You will maintain accurate records, review workplace policies and processes, and use feedback and operational data to recommend improvements. Supporting sustainability initiatives, waste reduction and responsible use of resources will also be an important part of the position.

As a key point of contact, you will build strong relationships across teams and communicate effectively with colleagues at all levels. You may coordinate reception, front-of-house or workplace support activities, helping to ensure a consistent and professional service. The role may also include supporting events, employee engagement initiatives, onboarding arrangements and wider projects relating to the workplace experience.

You will bring proven experience in workplace, facilities, office or operations management, ideally within a fast-paced professional environment. Strong organisational and problem-solving skills are essential, alongside the ability to prioritise competing demands and manage multiple stakeholders. You should be confident working with suppliers, budgets and compliance requirements, comfortable taking ownership and able to deliver practical solutions with a positive, service-focused approach.